Privacy Policy – Wood Carving India (Unit of Ismail Wood Handicrafts)

Who We Are

Our website address is: https://www.woodcarvingindia.in.

What Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device.

Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, which websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically collected information as Device Information.

We collect Device Information using the following technologies:

  • Cookies: Data files placed on your device that may include an anonymous unique identifier.

  • Log Files: Track actions occurring on the Site and collect data including IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

When you make a purchase or attempt to make a purchase through the Site, we collect information from you, including:

  • Name

  • Billing address

  • Shipping address

  • Payment information (including credit/debit card numbers, UPI, or other accepted payment methods)

  • Email address

  • Phone number

This is referred to as Order Information.

By “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.

How We Use Your Personal Information

We use Order Information to:

  • Fulfill orders, including processing payments, arranging shipping, and providing invoices or order confirmations.

  • Communicate with you regarding your orders.

  • Screen orders for potential risk or fraud.

  • Provide information or advertising about our products or services, where aligned with your preferences.

We use Device Information to:

  • Help screen for potential risk and fraud.

  • Improve and optimize our Site for better user experience.

Sharing Your Personal Information

We may share your Personal Information with third parties to help us use it as described above.

  • We may use tools such as Google Analytics to understand customer behavior.

  • We may also share information to comply with applicable laws, respond to legal requests, or protect our rights.

Behavioral Advertising

We may use your Personal Information to provide targeted advertisements or marketing communications that may interest you.

You can opt out of targeted advertising through external services such as:

  • Facebook

  • Google Ads

Your Rights

If you are a European resident, you have the right to:

  • Access the personal information we hold about you.

  • Request correction, updating, or deletion of your personal information.

Your information may be transferred outside Europe, including to Canada and the United States, for order fulfillment or business operations.

Data Retention

We retain Order Information for our records unless you request deletion.

Minors

The Site is not intended for individuals under the age of 18.

Changes

We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons.

For questions, contact us at:
Email: info@woodcarvingindia.in
Phone: +91-8532896001

Comments

When visitors leave comments, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent to help with spam detection.

An anonymized string created from your email may be provided to Gravatar to check your profile picture. After approval, your profile picture is visible with your comment. Gravatar Privacy Policy

Media

If you upload images, avoid uploading images with embedded location data (EXIF GPS). Visitors may download images and extract location data.

Cookies

  • Leaving a comment may store your name, email, and website in cookies for convenience. These cookies last 1 year.

  • Login cookies determine if your browser accepts cookies and are temporary.

  • Login-related cookies may last 2 days, “Remember Me” cookies last 2 weeks, and screen options cookies last 1 year.

  • Editing or publishing an article may store a post ID cookie for 1 day.

Embedded Content from Other Websites

Articles may include embedded content (e.g., videos, images). These behave as if you visited the other website, which may collect data, use cookies, embed tracking, and monitor your interaction.

Who We Share Your Data With

Password reset requests may include your IP address in emails.

How Long We Retain Your Data

  • Comments and metadata are retained indefinitely for follow-up approvals.

  • Registered users’ personal information is stored in profiles; users can view, edit, or delete it (except username). Website administrators can also manage this information.

Your Rights Over Your Data

If you have an account or left comments, you may request:

  • An exported file of your personal data.

  • Erasure of your personal data (excluding data required for legal, administrative, or security purposes).

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.